Resolved –

1.    That the information contained in Document “P”, particularly the major changes to the service, the information on complaints and monitoring of cleanliness standards and the recent recruitment of staff, be noted.

2.    That the Strategic Director, Place, be requested to provide a further report in 2020 outlining the full-year impact of operational changes made since April 2019.

OVERVIEW AND SCRUTINY COMMITTEE: Regeneration & Environment

ACTION: Strategic Director, Place