Local democracy

Issue - meetings

STREET CLEANSING AND ENVIRONMENTAL WARDENS - PERFORMANCE AND CHANGES TO SERVICE DELIVERY

Meeting: 15/01/2020 - Shipley Area Committee (Item 39)

39 STREET CLEANSING AND ENVIRONMENTAL WARDENS - PERFORMANCE AND CHANGES TO SERVICE DELIVERY pdf icon PDF 3 MB

The report of the Strategic Director, Place (Document “U”) updates the Committee on Street Cleansing services including detailed information on complaints and performance in relation to litter and flytipping since the recent service redesign in May 2019. The report also provides an update from the Environmental Wardens and Enforcement Team with information on new strategies to deal with waste and littering including numbers of notices and prosecutions in the constituency in 2018/19. 

 

Recommended –

 

(1)       That Shipley Area Committee notes the information in this report          particularly the major changes to the service, the information on    complaints and monitoring of cleanliness standards and the          recent recruitment of staff.

 

(2)       That a further report is presented in 2020 outlining the full-year impact of operational changes made since April 2019.

 

(Damian Fisher – 01274 437146)

 

 

Decision:

Resolved –

 

(1)       That the contents of Document “U” be noted, in particular, the   major changes to the service, the information on complaints and   monitoring of cleanliness standards and the recent recruitment of          staff.

 

(2)       That a further report be presented in 2020 outlining the full-         year impact of operational changes made since April 2019.

 

ACTION: Strategic Director, Place

 

 

Minutes:

The report of the Area Co-ordinator (Document “U”) was presented to the Committee to provide updates to Members on Street Cleansing services including detailed information on complaints and performance in relation to litter and flytipping since the service was redesigned in May 2019.  The report also provided an update from the Environmental Wardens and Enforcement Team with information on new strategies to deal with waste and littering including numbers of notices and prosecutions in the constituency in 2018/19.  A marketing campaign had been

 

The transition to the merged services had been smooth but had presented the five Managers with a steep learning curve.  Ways to link the services together in the future were being explored including assessments of roles and responsibilities.

 

Details of a publicity campaign in partnership with Keep Britain Tidy were shared with Members with examples of the materials being used to send a hard hitting message to vehicle owners who, as a registered keeper of a vehicle from where litter has been thrown, can be fined.

 

With an increase in flytipping of both domestic and commercial waste, Neighbourhood Wardens and Enforcement Officers were working in partnership with the waste collection service to try to tackle the problem.  Some 3640 complaints of flytipping were referred to the Enforcement Team for investigation

 

Details of ‘Operation Steerside’ were also provided which was a Police-led initiative to tackle vehicle crime.  Multi-agency stop and search static events were being held to ensure vehicles were compliant with the law.  In addition to this, Police Officers and Environmental Officers were pairing up on a weekly basis to identify vehicles being used in illegal flytipping.

 

Following a significant number of residents’ complaints around litter from fast food and takeaway outlets, Neighbourhood Wardens and Enforcement Officers were working with these types of businesses to try to minimise their environment impact with street litter and trade waste.

 

Resolved –

 

(1)       That the contents of Document “U” be noted, in particular, the major changes to the service, the information on complaints and monitoring of cleanliness standards and the recent recruitment of        staff.

 

(2)       That a further report be presented in 2020 outlining the full-       year impact of operational changes made since April 2019.

 

ACTION: Strategic Director, Place