Local democracy

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WEST YORKSHIRE PENSION FUND ADMINISTRATION REPORT

Meeting: 31/01/2019 - West Yorkshire Pension Fund Joint Advisory Group (Item 34)

34 WEST YORKSHIRE PENSION FUND ADMINISTRATION REPORT pdf icon PDF 133 KB

The report of the Director, West Yorkshire Pension Fund, (Document “T”) reports on the administration of West Yorkshire Pension  Fund in the last year including Performance and Benchmarking, Scheme Information, Employer and Customer Service Surveys and Internal Dispute Resolution Procedure cases.

 

Recommended –

 

That the report be noted.

 

(Tracy Weaver – 01274 433571)

Additional documents:

Decision:

Resolved –

 

1.    That the report be noted.

 

2.    That the receipt of two successful awards by the West Yorkshire Pension Fund at the LAPF Investment Awards and shortlisting in two categories at the upcoming Pension Age Awards be acknowledged.  

 

ACTION:       Director, West Yorkshire Pension Fund

 

Minutes:

The report of the Director, West Yorkshire Pension Fund, (Document “T”) reported on the administration of West Yorkshire Pension  Fund in the last year including Performance and Benchmarking, Scheme Information, Employer and Customer Service Surveys and Internal Dispute Resolution Procedure cases.

 

The report revealed that Key Performance Indicators (KPI’s) were broadly on target.  Underperformance on two targets had arisen because of delays in full information being received.

 

There had been a slight drop in active members but this was because of a number of employers submitting outstanding leaver forms and that had allowed for accurate information to be captured.

 

It was explained that Customer surveys had revealed the fund was providing good customer service.  The fund had been awarded the Pension Fund of the Year and the Best Administration Award at the LAPF Investment Awards.  It had also been shortlisted for the Pension Age Awards under the DB Pension Scheme of the Year and the Pensions Administration Award to be announced in February 2019.

 

Resolved –

 

1.    That the report be noted.

 

2.    That the receipt of two successful awards by the West Yorkshire Pension Fund at the LAPF Investment Awards and shortlisting in two categories at the upcoming Pension Age Awards be acknowledged. 

 

ACTION:       Director, West Yorkshire Pension Fund